These Terms govern your use of TheBingo.ai (“Bingo,” “we,” “our”), our hosted service at chat.thebingo.ai, our marketing site, and the open-source Bingo distribution available at github.com/thebingoai/thebingoai. By creating an account or using the service, you agree to these Terms.
1. The service
Bingo is a conversational BI platform that lets you connect data sources, ask questions in natural language, and build dashboards. The hosted service is operated by us; the open-source distribution is licensed separately under the MIT License and is provided as-is.
2. Accounts
- You must provide accurate information when creating an account and keep it current.
- You are responsible for safeguarding your credentials and for all activity under your account.
- Notify us promptly at security@thebingo.ai if you suspect unauthorized access.
3. Acceptable use
You agree not to use Bingo to:
- Violate any applicable law or third-party right, including intellectual-property and privacy rights.
- Connect data sources you are not authorized to access.
- Interfere with or circumvent the security, rate limits, or credit metering of the service.
- Attempt to extract data from other customers’ workspaces.
- Train or fine-tune competitive models on Bingo-generated outputs in violation of your plan terms.
4. Your data
You retain all rights to the data you connect to Bingo, the questions you ask, and the dashboards you build. You grant us a limited, non-exclusive license to host, process, and display that data solely to operate the service for you. Our data-handling practices are described in the Privacy Policy.
5. Plans & billing
Free trial
The Free trial includes full-feature access for 14 days from account creation, with 180 AI credits per day. No payment method is required to start. At the end of the trial, your workspace transitions to read-only until a paid plan is activated or the workspace is deleted.
Custom (enterprise) plans
Custom plans are governed by a separate order form and master services agreement that prevail over these Terms where they conflict. Custom plans include dedicated infrastructure, SSO authentication, and a Service Level Agreement (SLA).
Credits
AI operations consume credits at rates documented in your workspace settings. Unused daily credits do not roll over. We may adjust credit rates with at least 30 days’ notice.
6. Beta & experimental features
Features labeled “beta” or “experimental” are provided for evaluation, may change without notice, and are excluded from any SLA commitments.
7. Service availability
We work hard to keep Bingo online, but we do not guarantee uninterrupted service on Free trial or non-enterprise plans. Custom plan customers receive availability commitments in their order form.
8. Open-source distribution
The Bingo open-source distribution is made available under the MIT License as set out in the LICENSE file. The open-source project is provided as-is, without warranty. Use, modification, and redistribution are governed by the MIT License terms.
9. Intellectual property
Bingo, its name, logo, and hosted service are our property. The MIT License grants rights to the open-source code but does not grant rights to our trademarks or branding.
10. Termination
- You may cancel your account at any time from workspace settings.
- We may suspend or terminate accounts that violate these Terms, typically after notice.
- On termination, we delete workspace data within 30 days unless you request earlier deletion.
11. Disclaimers
Bingo uses large language models. Outputs may contain errors, biases, or hallucinations. You are responsible for verifying any output before relying on it for decisions. The service is provided “as is” without warranties of any kind, except as expressly set out in a Custom plan order form.
12. Limitation of liability
To the maximum extent permitted by law, our aggregate liability under these Terms is limited to the fees you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or lost-profit damages.
13. Changes to these Terms
We may update these Terms. We will post material changes here and, for registered accounts, notify you by email at least 14 days before they take effect.
14. Governing law
These Terms are governed by the laws of the jurisdiction in which we are incorporated, without regard to conflict-of-law principles. Disputes are resolved in the courts of that jurisdiction.
15. Contact
For questions about these Terms, contact hello@thebingo.ai.